We use both UPS and USPS Priority Mail to ship. We will use our discretion to ship your package with the ideal carrier. We time our shipping drop-offs to make sure that your orders are traveling for the least amount of time possible. Depending on how long estimated shipping will take and when you order, we may wait until the beginning on the week to ship your package.
Please note that you are responsible for receiving the macarons, which are time and temperature sensitive. We try to protect them as best as possible, but heat may eventually damage them if left out. You will receive tracking information to track and find out when your package will be dropped off. If you live in an extremely warm climate, we do not recommend having your delivery sit outside for more than a couple hours. UPS My Choice is a service provided by UPS that lets you track your delivery in real time, as well as re-schedule deliveries and re-route drop-off. We highly recommend utilizing this service to ensure successful delivery.
Local Delivery / In-store Pick-up
Due to increased demand as well as our order fulfillment process, we do not offer local delivery or pick-up at this time.
Due to the perishable nature of our products, Amanda’s Macaron Shoppe cannot not accept returns.
We may issue credit or replacements, circumstances pending.
We do our best to protect your macarons, but we cannot control how your package is handled. If your macs are unreasonably damaged during shipping, please contact us with photo proof, and we will be more than happy to credit or replace them for you.
If, for some reason, you are unsatisfied with your purchase, please contact us WITHIN 2 DAYS of when the package was received and provide a photo and detailed description of the issue. We will make every effort to make sure you are satisfied. Due to the perishable nature of macarons, all issues submitted after the two-day delivery window or without proper photo evidence will not be eligible for return or refund.