Shipping

We typically ship orders Monday through Wednesday to minimize time in shipping. Certain areas deliver on Saturdays as well, which means that we may also ship your package on Thursday or Friday in some circumstances.

We ship your order using insulated materials, special packaging methods, and sometimes ice packs to ensure a cool, safe, and successful delivery. You can read more about our process here. Though we aim to deliver all orders within 3 days of shipping, some orders may take longer, especially due to unprecedented volume and delays due to COVID-19. We ask for your patience and understanding during these times, as once packages leave our facility we longer can control what happens to them.

NEW! We are excited to announce our partnership with Route, an optional shipping insurance that can be applied to your order in your cart. For typically less than $1 (depending on order value), your package will be insured against any damage, as well as theft or loss in transit.

We use both UPS and USPS Priority Mail to ship. We will use our discretion to ship your package with the ideal carrier. We time our shipping drop-offs to make sure that your orders are traveling for the least amount of time possible. Depending on how long estimated shipping will take and when you order, we may wait until the beginning on the week to ship your package.

Please note that you are responsible for receiving the macarons, which are time and temperature sensitive. We try to protect them as best as possible, but heat may eventually damage them if left out. You will receive tracking information to track and find out when your package will be dropped off. If you live in an extremely warm climate, we do not recommend having your delivery sit outside for more than a couple hours. UPS My Choice is a service provided by UPS that lets you track your delivery in real time, as well as re-schedule deliveries and re-route drop-off. We highly recommend utilizing this service to ensure successful delivery.

Local Delivery / In-store Pick-up

Due to increased demand as well as our order fulfillment process, we do not offer local delivery or pick-up at this time.

Return Policy

Due to the perishable nature of our products, Amanda’s Macaron Shoppe cannot not accept returns.

We may issue credit or replacements, circumstances pending.
We do our best to protect your macarons, but we cannot control how your package is handled. If your macs are unreasonably damaged during shipping, please contact us with photo proof, and we will be more than happy to credit or replace them for you.
If, for some reason, you are unsatisfied with your purchase, please contact us WITHIN 2 DAYS of when the package was received and provide a photo and detailed description of the issue. We will make every effort to make sure you are satisfied. Due to the perishable nature of macarons, all issues submitted after the two-day delivery window or without proper photo evidence will not be eligible for return or refund.